Monday, 12 April 2010 (Netpage: Continued Network Problems)

Dear Valued Customers,

We wish to inform all subscribers that GAMTEL network problems are still ongoing.  Works are ongoing at present to remedy this problem soonest.

We would like to take this opportunity to apologise for any inconvenience this may be causing.  You will be informed once the situation reverts to normal.

Once again, we would like to thank you for your usual patience and understanding.


Please do not hesitate to contact us on 437 8181 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it should you have any questions.


Best Regards,

Technical Support

Monday, 31 March 2010 (Netpage: Happy Holidays)

Dear Valued Subscribers,

We wish to inform all subscribers that the Netpage office will be closed from the general public from 5pm, Thursday, 2nd April 2010 and will re-open 8am, Tuesday, 6th April 2010.

To avoid interruption of services during this holiday season, we urge all subscribers to settle their pending bills on or before 4pm, Thursday, 1st April 2010.

We would like to take this opportunity to wish you and your family happiness and joy this holiday season.

As usual, we always strive to bring the best of breed technologies to all our customers.

Best Wishes,

Simon P Abraham
Chief Executive Officer

More information of Netpage products and services can be found at: http://www.netpage.info

Monday, 29 March 2010 (Netpage: Recent Network Problems)

Dear Valued Customers,

As you are aware, GAMTEL have been experiencing network problems during the last week which is still ongoing.  Works are ongoing at present to remedy this problem soonest.

We would like to take this opportunity to apologise for any inconvenience this may be causing.  You will be informed once the situation reverts to normal.

Once again, we would like to thank you for your usual patience and understanding.

Please do not hesitate to contact us on 437 8181 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it should you have any questions.

Best Regards,

Technical Support

Monday, 28 August 2009 (Netpage: Land Line Problems)

Dear Valued Subscribers,

You are hereby notified that all landlines are now operational.  As a quick reminder, our telephone numbers are:

Telephone: +220 437 8181

Facsimile:  +220 437 4838

You may also click on Contact Us on our web site  for more information regarding contact information.

We thank you for your patience exercised during this blackout.

Kind Regards,

Customer Care Department

Monday, 26 August 2009 (Netpage: Monday's Thunderstorm, Affect Internet Services)

Dear Valued Subscribers,

You are hereby notified that following severe thunderstorms on Monday all Internet services have been seriously affected.  GAMTEL has confirmed that all efforts are being made to restore services back to normal.

We would like to take this opportunity to apologise for any inconvenience this may be causing.

You will be informed once the situation reverts to normal.

Kind Regards,

Netpage Support Services

Monday, 26 August 2009 (Netpage: Land Line Problems)

Dear Valued Subscribers,

You are hereby notified that following severe thunderstorms on Monday, land phones have not been working within our area and most likely in other areas.

Accordingly, you can reach us on our emergency line on 788 8803 for any enquiries and general support.

We thank you in advance for your patience and usual co-operation.

Kind Regards,

Customer Care Department

Monday, 2nd February 2009 (Netpage: Internet related problems)

Dear Valued Subscribers,

Please be informed that the connection to the Internet is presently slow and intermittent.  This problem is due to a power failure along the fibre network in GAMTEL.  Traffic is presently being routed via satellite with limited bandwidth.

Gamtel is currently working towards resolving the problem.

We would like to take this opportunity to apologise for any inconvenience this may be causing. You will be informed once the situation reverts to normal.

Netpage Support Services.

Saturday, 31st January 2009 (Netpage: Internet related problems)

Dear Valued Subscribers,

Please be informed that the connection to the Internet is presently slow and intermittent.  This problem is due to a SONATEL link problem, located on the SONATEL side.

This problem started on/around Friday afternoon, 30th January 2008.  Gamtel is currently working towards resolving the problem.

We would like to take this opportunity to apologise for any inconvenience this may be causing. You will be informed once the situation reverts to normal.

Netpage Support Services.

Monday, 5th January 2009 (Netpage: Internet related problems)

Dear Valued Subscribers,

Please be informed that the Gamtel Internet fibre link around the Basse area has been cut. The back up link is currently being used and as a result Internet connections are slow and unstable.

Gamtel is currently working towards resolving the problem.  Works are ongoing at present to remedy this problem soonest.

We would like to take this opportunity to apologise for any inconvenience this may be causing. You will be informed once the situation reverts to normal.

Netpage Support Services.